I love to help real estate agents and teams elevate their real estate operations.
Hi, I'm Chelly (pronounced Shay) and I specialize in transforming high performing real estate agents and teams by implementing efficient operational systems that drive exponential growth and client satisfaction.
With almost 20 years in the real estate industry, I bring a sales based approach to operations. All of my focus is around increasing sales, profitability and client experience.
I have coached agents and team leads, personally participated in hundreds of transactions. Over the last 5 years as COO of The HYLAND GROUP|eXp Realty, I have created the foundation to lead a 25 person team to reach the top of our local market, arrive at over $1 billon in sales volume and most importantly, collecting over 500 five-star client reviews.
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Learn How To Leverage Systems To Close More Real Estate Deals
My Approach
I collaborate with agents and teams to develop customized workflows, optimize their CRM and establish accountability measures that ensure consistent success.
Other areas of focus -
Lead Conversion Mastery:
Develop a plan to incorporate tailored lists of leads and nurturing pipelines to maximize lead conversion rates.
Team Productivity Enhancement:
Introduce accountability frameworks that empower agents to achieve peak performance.
Client Experience Optimization:
Create processes that elevate communication and deliver a superior client journey.
Operational Excellence
My specialty is helping agents create a strategy around adding scalable systems that enhance efficiency and support their growth trajectory.
Proven Results
"I highly recommend Chelly Herren
She is an operations guru at reporting, analytics, accountability, transaction management, and all other things operational. She is encouraging and truly wants you to achieve."
- Elena Kee, Founder Kee Technology Solutions
"We plan to keep crushing our goals with Chelly's help.
I can't thank her enough for all she does and her invluable input in our success."
- Saud Rai, Realtor
Skywalker Grou
"Chelly has been such an asset to my growth"
"Not only that, her insights and feedback have catapulted my business in ways that I couldn't have imagined. Our brainstorming sessions are things I always look forward to and clear my calendar for. If you have the opportunity to speak with her about your business, don't think twice.."
- Chase Whitney, Team Leader
The Whitney Team, First Team Real Estate
Get To Know Chelly
